Security and alarm installation is an odd business to run. The install takes days; the monitoring fees, service calls and upgrades keep arriving for years.

That shape makes the software question harder than in most trades. Most integrators run one system for winning and designing work, another for the account afterwards. AI is arriving in both halves, priced in completely different ways.

Here are eight platforms used by security integrators, alarm dealers and low-voltage contractors in 2026. Every figure comes from the vendor's own pages. Six publish real numbers; most of the vendors with the most interesting AI publish none at all.

How security integrators actually get billed

Four units of pricing appear in this market, and comparing headline numbers across them is meaningless. Some platforms charge a monthly minimum against metered usage, so the bill moves with your customer book. Others charge per seat, or per camera plus hardware. Monitoring platforms charge per account as a wholesale cost.

Match the pricing unit to how you earn money before reading any price list.

1. SecurityTrax — Usage-based pricing with AI metered like a utility

SecurityTrax is the operations layer for alarm dealers: customer records, monitoring workflow and billing. There is a $250 monthly minimum, and your first $250 of usage is covered by it. Usage items include $3 per customer created, $0.15 per active record each month and $5 per active user on the advanced bundle, plus a one-time $250 setup.

AI sits inside the workflow. Its pricing page says: “Intelligence is part of the product, not a separate AI tool to manage — AI-assisted work, address intelligence, and automation, with usage priced in SecurityTrax Tokens.” AI usage is therefore billed outside the $250 floor, in tokens. The usage table and calculator are at securitytrax.com.

Why it made the list: the only alarm-dealer platform here that meters AI like a utility, so the cost of automation is predictable.

2. D-Tools Cloud — The clearest price grid, and no AI claims at all

D-Tools turns a site visit into a bill of materials and a quote for low-voltage integrators. The grid is the clearest in this market: Single $99 per month, Duo $179, Team $349, Company $649 and Enterprise $1,199, with 10% off annually ($89, $161, $314, $584, $1,079). Extra office users cost $99 down to $70 by tier; extra field users $25 down to $12 per tech. Setup runs from $250 to $2,500.

What stands out is the silence on AI: a whole-word search on the homepage and the Cloud pricing page returns nothing. That makes d-tools.com a useful baseline: what estimating software costs with no automation bundled in.

Why it made the list: a real price for every tier and a straight answer on AI.

3. System Surveyor — A free seat, and AI on the cheapest paid plan

System Surveyor covers the work before installation: floor plans, device placement and an automatic bill of materials. Starter is free forever at $0 per seat with 10 surveys. Essentials starts at $50 per seat per month billed annually ($600 per user per year, or $65 monthly), and Scale starts at $70 ($840 annually, or $85 monthly). Enterprise is custom, minimum 15 seats.

Its integrator plan page carries an AI Tools row listing an AI Notetaker, so automation appears on the cheap paid tier rather than only at the top. Both live on the role-specific integrator page at systemsurveyor.com.

Why it made the list: the cheapest entry in the category that still names a specific AI feature.

4. Rhombus — Per-camera licences, with AI above the entry tier

Rhombus sells cloud-managed cameras and access control, and publishes both halves of the cost. Cameras run from $399 for a 2MP mini dome to $3,299 for a four-sensor unit, licenced per camera: $149 for Professional or $649 for Enterprise. Its pricing tool quotes a $399 camera with a Professional licence at $548, and a $1,499 camera at $1,648.

The licence line is unusually blunt: “AI-features and cloud archiving not included in the Professional License.” The homepage markets “Actionable AI insights” and “AI-powered search and review”, so the AI exists — but on this platform assume it sits above the entry licence. The per-camera breakdown is published at rhombus.com.

Why it made the list: the clearest example of a camera vendor saying in public which licence excludes the AI.

5. Verkada — An MSRP catalogue, and AI included with every purchase

Verkada is the enterprise end of physical security: cameras, access control, alarms and intercoms on one cloud platform, sold through an MSRP catalogue rather than a plan table. Cameras run from $699 for a 3MP mini to $9,999 for a 50-channel appliance; access controllers from $899 to $5,999; door readers from $349.

At the top of that catalogue: “Every purchase includes AI-based analytics.” The AI is not an upsell. The licence is: almost every hardware entry carries the note “Price includes hardware. Additional license required”, and subscriptions are quoted rather than published. The catalogue is at verkada.com.

Why it made the list: the mirror image of the usual pattern — analytics bundled, licence sold separately.

6. Alarm.com — The wholesale list your monitoring bill is built from

Alarm.com is the platform most dealers resell rather than run, and its dealer price list shows what an account costs before you mark it up. Non-interactive packages are $4.25 per month for wireless signal forwarding, or $5.70 with connected installation. Interactive service is $7.15, interactive with automation $8.15 and Interactive Gold $8.95.

Commercial plans are $11.50, or $13.95 with commercial energy management; commercial video runs from $9.80 for four cameras to $11.80 for eight. Consumer video starts at $4.50 for Pro Video, $6.00 for Pro Video with Analytics 3000 and $8.50 at the top. Two caveats: these are dealer costs, not end-user prices, and the revision served on alarm.com is stamped v.211220, so treat them as the published baseline rather than today's street rate.

Why it made the list: it is the one number that tells you whether a monitoring account is profitable, and almost no software roundup mentions it.

The AI that never comes with a price tag

The platforms doing the most visible AI work here will not put a number on the website. That is not an accident — their pricing depends on camera counts, retention and site surveys, so any list price would be wrong for most buyers. Here is what each claims before you ask.

WeSuite sells quoting and sales automation with Selena AI built in and publishes no price, so wesuite.com is a demo-only conversation.

Brivo and Eagle Eye Networks have merged. Brivo sells cloud access control with an Eeva AI video agent, gun detection and licence plate recognition; Eagle Eye sells cloud video under an AI Video Surveillance banner and calls itself an AI-cloud native physical security company. Both are quote-only, so brivo.com and een.com will get you a demo, not a figure.

Spot AI is the purest example. Its site names an AI Security Guard that flags suspicious activity and an AI Operations Assistant that surfaces operational risks, with the word AI appearing dozens of times across its pages — and no published price at all.

Two more are AI-silent as well as quote-only: SiteOwl, which handles integrator design and installation management, and Bold Group, whose AlarmBiller pricing is “based on the number of active customers you have” with no figure published. Neither mentions AI on its own pages, so treat any AI claim about them with suspicion.

How to choose without sitting through five demos

Start from the pricing unit. If you are paid per monitored account, a usage minimum like SecurityTrax scales with you and a per-seat tool will not. If you are paid per camera project, a per-camera licence plus hardware MSRP gives you a number you can show a customer that day.

Then ask every vendor one question: is AI included, an add-on, or metered? D-Tools sells none. System Surveyor lists an AI Notetaker on a $50 seat. Rhombus excludes AI from its $149 licence. Verkada includes analytics with the hardware. SecurityTrax bills AI in tokens outside its minimum.

Finally, ask what happens to your data if you leave: camera licences and cloud archiving are where the recurring cost really sits.

The honest takeaway

You do not need AI to run a security business well; the most transparent vendor here sells none. What you do need is a clear answer on the unit you are billed in, because that decides whether a platform gets more expensive as you grow or stays roughly flat.

To test AI cheaply, the free tier at System Surveyor and the $250 usage floor at SecurityTrax both let you find out whether automation saves your team time before signing a contract. For the enterprise version of the same idea, expect a demo and a quote.

Cover photograph: Dietmar Rabich, CC BY-SA 4.0, via Wikimedia Commons.